Grab Food Delivery in Malaysia: Your Easy How-To Guide
Don't want to leave your comfy Malaysian hotel room? This guide makes ordering delicious local food via Grab delivery super easy, just like home!
Your Ultimate Guide to
Grab Food Delivery in Malaysia
Hey there, fellow travelers!
During my extended stay in Malaysia, I usually enjoyed dining out or cooking at my accommodation. But one day, I was feeling a bit lazy and decided it was the perfect time to try out Grab food delivery.
I initially wondered if it would be complicated since it was my first time using it abroad. To my surprise, it was incredibly user-friendly and very similar to popular delivery apps I use back home like DoorDash or Uber Eats.
What You'll Need
The Grab app with a registered credit card

STEP 1
First, open the Grab app and navigate to the FOOD menu.
Since you're ordering delivery, select Delivery. This is usually the default option, so you likely won't need to change it.
STEP 2
Search for the dish you're craving or the name of a specific restaurant.
We were in the mood for Pasembur, so that's what we searched for.
You'll be able to see the ratings, delivery fees, and estimated delivery times. The delivery time typically varies based on the distance from the restaurant to your location.

STEP 3
We selected a restaurant that had great ratings and wasn't too far away.
Now, it's time to choose your items from the menu.

STEP 4
Input your desired size, any add-ons, and special requests for the restaurant.
We simply selected the size. After making your choices, click Add to Basket.

STEP 5
It's convenient to have your address pre-entered. If you've used Grab for rides, your accommodation is likely already saved, so you can just select it.
Next, write a message for your driver. Our delivery was only permitted to the lobby, so we instructed the driver to "Please leave the order on the table in the lobby."
Then, choose your delivery option.
Similar to many delivery services globally, dedicated, single-order delivery is usually the most expensive. We opted for the standard delivery option.

STEP 6
Scroll down past the address input to review your payment information.
Here you'll see the food cost, delivery fee, and any international transaction fees if you're using a foreign credit card, as we were.
If you need forks or spoons, make sure to check the 'Cutlery' box. We skipped this since we were eating at our accommodation.

You can choose your payment method, but for the convenience of contactless delivery, we highly recommend using a pre-registered card.

STEP 7
Tap Place Order to complete your order.
For card payments, the amount will be held until the delivery is completed, at which point the payment will be finalized.

Just like other popular delivery apps, you can track the progress of your order and receive notifications once your driver begins the delivery.

One unique feature we noticed was that the driver's face, name, motorcycle model, and license plate number are all displayed. This adds an extra layer of transparency!
You also have the option to tip your driver, and we were told that 100% of these tips go directly to them, which is fantastic.

Since we selected the standard delivery option, it showed that our driver was handling multiple deliveries concurrently.

You can track your driver's exact location and even see traffic conditions on the map. Even with standard delivery, our order arrived a remarkable 15 minutes earlier than the estimated time!

Once the delivery is complete, similar to other popular food delivery services, the driver will send a photo of where they left your order, and you'll receive a notification that your card payment has been finalized.
The food arrived in excellent condition, and the delivery was surprisingly fast, making the whole experience incredibly convenient. I'll definitely be using Grab for food delivery more often when I'm feeling a bit lazy!
Ordering food delivery with Grab in Malaysia
is far simpler than you might think.
I highly recommend giving it a try when you're traveling and want a convenient meal, especially on a rainy day or when you just want to relax.
I hope this post helps you have an even more enjoyable trip to Malaysia! ❤️
Frequently Asked Questions
When ordering food delivery with the Grab app in Malaysia, how do I select menu items and proceed with the order?
Open the Grab app and select 'Delivery' from the 'FOOD' menu. Search for your desired restaurant or a dish like 'Pasembur,' then choose your menu items, specify sizes and any special requests, and add them to your cart.
What specific information about the delivery rider can I check when ordering food delivery via Grab?
When checking the order status, you can see the delivery rider's face and name, as well as the type and license plate number of their motorcycle, all displayed in the app. This feature enhances the transparency of the delivery service.
Are there any additional costs when paying for Grab food delivery with a Korean credit card, besides the food price and delivery fee?
Yes, during the payment information confirmation step, you will see that an international transaction fee is added for payments made with a Korean credit card, in addition to the food price and delivery fee. We recommend registering your card for contactless delivery.
What is Grab's 'Standard Delivery' method, and what was the delivery speed experience mentioned in the article?
Standard Delivery is a method where multiple deliveries are handled concurrently. According to the article, even with Standard Delivery, the delivery arrived 15 minutes earlier than the estimated arrival time, indicating a fast delivery experience.
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