New Chitose Airport Guide 2026: Immigration, ATMs, & Transit Tips

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Your first gateway to Sapporo: New Chitose Airport!

With the winter travel season in full swing, many adventurers are heading to Sapporo.

From pro tips for fast immigration, ATM locations, JR train access, and more,

I'll guide you through the quickest and smoothest ways to get to Sapporo.

Immigration (Visit Japan Web, Customs)

Immigration

Looking at reviews from last year, many reported spending 1 to 2 hours just on immigration.

I was a bit worried by those accounts, but...

It only took me 30 minutes from getting off the plane to clearing immigration.

It seems the recent decrease in Chinese tourists might be a factor,

making now an ideal time to visit.

Of course, you already know that registering for 'Visit Japan Web' is essential, right?

If you screenshot your QR code in advance, you can use it even more conveniently.

It's not too late to fill out Visit Japan Web even after arriving at the airport,

so try filling it out while you're waiting in line.

🔻 [MUST-READ] How to Register for Visit Japan Web (3-minute guide)

Complete Guide to Visit Japan Web Registration, Japan Entry Essentials, Immigration Form ㅣ Narita Airport Entry Reviewblog.naver.com

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Customs

Once immigration is done, it's time to pick up your luggage, right?

But don't just stand there idly waiting for your bags!

The baggage claim area and customs inspection zone are actually in the same place.

While you're waiting for your suitcase to appear, head straight to the customs exit and find the...

'Customs Declaration Kiosk'!

Scan your passport and Visit Japan QR code.

If you pre-register your customs declaration,

you can head straight to the dedicated gate as soon as you grab your bags.

You'll save a lot of time at the customs declaration kiosk,

so definitely register in advance before collecting your luggage!

ATM Locations

Did you know Japan is still quite a cash-based society?

Many amazing local eateries sometimes only accept cash,

and having cash can even help you grab JR train tickets faster.

How to Find ATMs at New Chitose Airport

✔︎ Pass through the Arrivals Hall

✔︎ Head diagonally left

✔︎ Between the eSIM/SIM card vendor and the escalator

✔︎ You'll find Aeon and Seven Bank ATMs here

*Travel Wallet (Aeon)/Travellog (Seven Bank)

Pro Tip!

If you're using an Aeon ATM (with a Travel Wallet card),

the ATMs on the 3rd floor usually have fewer people.

Luggage Delivery Service

The **highlight of this trip** and the best decision I made

was none other than the **luggage delivery service (Airporter)**.

My itinerary had me heading straight from the airport to Otaru,

and with my parents, dragging suitcases through the snowy streets and

getting on a train just felt like too much.

So, I boldly sent our luggage directly to the hotel.

Price

Around ~$11 per suitcase

Benefits

Drop off your luggage at the airport and free up your hands,

allowing you to move directly to other cities or tourist attractions.

Pro Tips

Make sure to book at least one day in advance.

Drop off your luggage and go in just one minute, without waiting in line at the counter!

👉 [Book/Best Price] Freedom without suitcases! Book your luggage delivery service

🔻[Review] Detailed guide on using the luggage delivery service

Starting a trip to Japan without luggage? A must-have if you're with your parents!⎟Airporter Luggage Delivery Service (Price/How to Use/Review)blog.naver.com

Getting around Sapporo City (Airport Limousine Bus / JR Train)

Now that our luggage is handled and cash is withdrawn, it's time to **leave the airport**!

Airport Limousine Bus

You can catch it on the 1st floor of the International Terminal,

but if you want to ensure a seat,

I recommend heading to the **Domestic Terminal platform (No. 14)**

to board there.

(Domestic Terminal - International Terminal - Sapporo route)

JR Train

Head to the basement of the Domestic Terminal.

During **rush hour or heavy snowfall**,

the **train is significantly faster**.

Pro Tip

If you want to go to **Susukino or Odori** without transfers,

take the **Airport Limousine Bus**.

If you want to get to **Sapporo Station or Otaru Station**,

take the **JR Train** for a quick journey.

Wrapping Up

New Chitose Airport isn't as complicated as you might think, right?

Save time with **Visit Japan Web and customs kiosks**,

and save energy with the **luggage delivery service** for an even more enjoyable trip!

Especially if you're traveling with your parents, or if your first or last day's itinerary is packed,

definitely give the luggage delivery service a try.

Have a wonderful trip to Hokkaido!

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