Cross Hotel Sapporo Review 2026: Family Onsen Stay Near JR Station
Make your Sapporo family vacation unforgettable! Cross Hotel Sapporo offers spacious rooms, a relaxing rooftop onsen, and easy access to JR Sapporo Station. Ideal for parents and kids.
Quick answer
- Check-in: 3:00 PM, Check-out: 11:00 AM.
- Located near JR Sapporo Station and walkable to Susukino.
- Rooftop onsen (hot spring) is free for guests.
- Rooms can accommodate up to 4 people with a sofa bed.
- Includes a lounge with complimentary drinks, requiring prior reservation.

When it comes to winter travel destinations, everyone agrees:
Sapporo.
Lately, it seems many people are visiting with their parents for a family trip!
Sapporo has a pretty set list of must-visit spots,
so it's a good idea to book accommodation near Sapporo Station for easy transport.


Today, among the many accommodations in Sapporo,
I'm introducing a hotel perfect for families.
When you're traveling with parents,
isn't it true that facilities + location are more important than price?
But this place nails both of them!

Here, you can enjoy a hot spring bath with night views from the hotel's top floor (it's free!),
and there's even a liquor lounge, so you can take care of everything at the hotel on a cold day.
Your parents will absolutely love it!!
Let's plan a thoughtful and heartwarming trip for our parents :)

📍 Cross Hotel Sapporo
2-chōme-23 Kita 2 Jōnishi, Chuo Ward, Sapporo, Hokkaido 060-0002 Japan
▽ Operating Hours / Info ▽ |
Check-in 3 PM, Check-out 11 AM |
Near JR Sapporo Station |

The advantage of this hotel is its proximity to JR Sapporo Station,
making airport access convenient,
and you can even walk to Susukino.

Dragging a suitcase through winter Sapporo can be tough,
but there's an excellent underground walkway!
You can head straight down to the hotel and exit through underpass exits 13 or 14 :)

The room I stayed in,
as you can see in the picture above,
had a sofa bed prepared,
making it a room that can accommodate up to 4 people.
For around ~$74 per person, including breakfast,
and with hot spring access,
it offered fantastic value for money...!
Book Cross Hotel Sapporo with Hot Spring Access
Here
🔻
Floor Deluxe Twin Room
Cross Hotel Sapporo

First off, the Cross Hotel rooms are incredibly spacious.
In winter, with all the thick clothes
and extra luggage,
I really don't recommend cramped hotels.
And if it has YouTube on the TV, that's an extra bonus! 😉

Even though they're twin beds, they're pushed together!

If you request it,
they can even set up an extra bed in this sofa area!



They provide everything you could need –
pajamas, bottled water, drip coffee, and lovely shampoo amenities!
I was incredibly satisfied!

The pillows were so plush, I slept like a baby.
And even though they're twins, the beds were surprisingly spacious! :)
Unlike the often-compact rooms you find in Japan, this place boasts generously sized rooms and even family rooms,
making it absolutely perfect for a family trip!
Drinks Lounge & Hot Spring
Cross Hotel Sapporo

At Cross Hotel, you can also enjoy access to their exclusive
Drinks Lounge.
It's the perfect spot if it's too chilly late at night,
or if you just want to unwind with a glass of wine.
(Just remember to book this in advance at check-in!)

They have light fruit and finger foods ready for you,

with a fantastic selection of drinks including sake, wine, champagne,
and various beers!

A soak in the main hot spring bath, followed by a drink from the lounge,
and all your day's fatigue just melts away!


It was hard to take photos of the hot spring due to other guests,
but know that there are both outdoor and indoor areas to relax in.
You can even soak up the incredible night views from the building's top floor!
When planning a winter trip, don't even consider a hotel
without a hot spring!!
Sapporo's winter weather can be surprisingly chilly...🥶
I missed breakfast because I had an early morning tour and headed to nearby Otaru,
but I've heard great things about their breakfast!

With an impressive 9.1 rating, this hotel is sure to delight even parents
who prioritize comfort during their travels! :)
The family room I'm raving about is the
Floor Deluxe Twin Room!
Keep this in mind when you're booking!
✶Why I Recommend Cross Hotel Sapporo✶
1. Family rooms for 3-4 people
2. Accommodation with a hot spring
3. Direct access to Sapporo Station's underground passageway
4. Executive Lounge access
🔻🔻
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Frequently Asked Questions
How can I get to Cross Hotel Sapporo from JR Sapporo Station, and which exit should I use when using the underground walkway?
Cross Hotel Sapporo is close to JR Sapporo Station and can be conveniently reached via the underground walkway. Exiting from underground walkway Exit 13 or 14 will lead you directly to the hotel, making it easy to carry your luggage.
What is the maximum occupancy for Cross Hotel Sapporo's Floor Deluxe Twin Room, and what amenities are provided?
The Floor Deluxe Twin Room can accommodate up to 4 guests by adding an extra bed in the sofa area upon request. This room is fully equipped with amenities such as pajamas, water, drip coffee, and shampoo.
How can I use Cross Hotel Sapporo's hot spring and liquor lounge?
The hot spring is located on the hotel's highest floor and can be used for free, offering both outdoor and indoor baths to enjoy the night view. The liquor lounge requires advance reservation at check-in and provides a variety of alcoholic beverages, including sake, wine, champagne, and beer, along with simple fruit finger foods.
What are the check-in and check-out times at Cross Hotel Sapporo, and what is the estimated price range for a stay including breakfast?
Check-in is at 3 PM, and check-out is at 11 AM. A stay including breakfast and hot spring access can be enjoyed for around ~$74 per person.
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Cross Hotel Sapporo Reviews & Special Offers, Sapporo 2026 | Trip.com